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Frequently Asked Questions

Please call us with any other enquiries

|FAQ
FAQ2020-05-26T16:40:19+10:00
Covid-19 Coronavirus2021-12-07T15:50:05+10:00

These very challenging times for all of us has brought many changes to life as we knew it.

We are committed to providing the highest standard in accommodation, including of course cleanliness and safety for all.

We provide hand sanitiser at the entry to our premises, and all surfaces are strictly sanitised after every guests departure.

The standard continental buffet experience for breakfast has now been replaced by personal selection with our staff, who will bring your selections to your socially distanced table in the dining room.

We understand that this may feel like you are required to request things that otherwise you may have expected to just be available, but please be assured we have yours (and our) safety in mind in making these changes.

How and when do I check in?2020-05-26T15:15:04+10:00

Check in times are between 3pm & 9pm.   Early and late check ins are available by prior arrangement, with a fee of $50 per suite.

We don’t have a reception desk, however simply park your car in the street, follow the brick path up to the front door, and ring the bell.  We will be here to greet you.

Where do I park my vehicle?2020-05-26T15:15:28+10:00

There is ample street parking directly in front of the property.

No parking reservation is required, simply pull up to the curb, and come on through the gate in the hedge.

Is breakfast included?2020-05-26T15:16:13+10:00

Yes, a range of both continental and cooked items are available for all guests staying.

We even have gluten free and vegetarian or non-dairy options.

If you have any specific dietary requirements, we suggest you let us know at time of booking to ensure we can cater for your needs.

What time is breakfast, and where is it served?2020-05-26T15:16:47+10:00

Breakfast is served in our dining room overlooking the gardens, with ample space to accommodate everyone staying overnight.

We will ask you your preferred time for breakfast at time of check in so that we can ensure everyone is comfortably catered for, especially in times like these of strict social distancing requirements.

I am coming to Cobden to visit friends and/or family. Can they join us for breakfast?2020-05-26T15:17:11+10:00

Absolutely!  We love it when the dining room is filled with love and laughter.

Let us know at time of booking so that we can cater for them as well.

An extra charge may apply.

Where can we get dinner?2020-05-26T15:18:27+10:00

We provide a range of in-house dining options to cater for anybody who would prefer to not leave the premises after arrival.

Food can be served in the Dining Room, in front of the fire in the Drawing Room, or in your own suite.

Alternatively, if it is a lovely summer evening, we can provide it in the gardens, or on the veranda.

The choice is yours!

Prefer to go out?

We are located in a small country town, that has a pub, and golf club, and a few take away options.  We are also a short 10 minute drive from Camperdown where there are a couple of pubs serving bistro meals.

How far are you from the coast?2020-05-26T15:18:50+10:00

A very picturesque 30 minute drive through dairy country will take you to the Great Ocean Road, and it’s flagship the 12 Apostles.

Talk to us about the best time to arrive so that you can benefit from great sunset viewing.

What is there to do?2020-05-26T15:19:16+10:00

Apart from all the natural wonders of the Great Ocean Road region, we offer a range of games, puzzles, DVD’s and books if quiet relaxation is in order.

For the more adventurous, we can help you arrange a zipline tour, treetop walk, trike tours, whale watching or fishing trips.

If fabulous gourmet options are more your thing, then we recommend you exploring two fabulous food & beverage trails, incorporating the best that mother nature has to offer.

Do you have a kitchen available for guests?2020-05-26T15:20:02+10:00

Unfortunately we don’t, however we do have a BBQ – in fact, we have two.

Our family suite has its own in a private courtyard, or alternatively the main veranda has a fully kitted BBQ with side burner for more adventurous cooking for two, four or more.

We are happy to arrange for a hamper for you to cook yourself, please talk to us at time of booking so that we can customise it for your tastes.